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After successfully logging in, you will be prompted to change the password for the Administrator user who logged in. After doing so as described below, you can proceed with configuring XperienCentral and creating new users and assigning roles. Direct all your backend users to the following URL to log in to XperienCentral:

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Info

After a user has logged in to XperienCentral for the first time, they will no longer see the GUI language choice on the Login screen. Hereafter, users can select their GUI language on the Personal Settings tab in My Settings.



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Logging in to the XperienCentral Setup Tool

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If a user attempts to log in 5 consecutive times without success, they will be locked out of XperienCentral for 10 minutes, after which they can attempt to log in again. This holds true even if their password is changed by an administrator. There is no time limit for the 5 consecutive unsuccessful attempts which means that a user will be locked out even if a year passes between the first and fifth consecutive unsuccessful attempts.


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Warning

Important: Before you enable two factor authentication, it is extremely important that you correctly configure the XperienCentral SMTP host setting in the application_settings section of the General tab in the Setup Tool as well as the email address for all users in the User Authorization panel. Confirm the following:

  • The "E-mail" field for all users (including yourself) on the Users tab in User Authorization is correct.
  • The SMTP host that XperienCentral uses to send email messages is correct. Check the smtp_host property under the "application_settings" section of the General (R30 and older) tab in the Setup Tool. You can ensure that the smtp_host setting is correct by sending a test email to yourself. The easiest way to do this is to set "Deletion notification" to "Immediately" in My Settings > Notification Settings. Then, create a new page in the Site Structure Widget and delete it at once. The deletion notification should be sent within a maximum of 15 minutes.

Proceed with the steps below only after you successfully receive an email from XperienCentral using the method described above or by some other means.

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  1. Open the Setup Tool.
  2. Navigate to the General (R30 and older) tab.
  3. Under "website_settings", locate the property enable_email_two_factor_authentication and select it in order to enable it.
  4. Click [Save Changes] at the bottom of the General tab.

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-Ddisable_2fa

Start over at the beginning with the two factor authentication configuration.

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