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A large page response time can be caused by many factors, for example for pages that contain several complicated components (page sections, and so forth) that take time to generate from the JSP. If a particular page has an unusually large response time compared to other pages, you can be fairly certain that there is an issue with the page itself. Check the contents of the page to see what could be causing it to take longer to generate and/or load. You should also compare the structure and content of a page with a large response time with other similar pages on your website that do not have a large response time. This can help to identify what the cause or causes are that make the particular page take more time to generate or load.
Caching settings for individual page parts can be configured independently of each other. If the caching timeout for one or more page parts is set to a low threshold, this can cause the page response time for a page with several page parts to increase. Check the caching timeout for the page parts that make up the page experiencing large response times in order to ensure that the page section is not generated more often than needed.
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If the average response time is high, it could indicate a more fundamental problem with the website itself, the webserver(s) in the production environment and/or the database(s) being used for the website. If other processes are competing with the XperienCentral components on the production web server, this can cause the average page response times to increase. Check the configuration of your web server to see whether there are too many processes running on it. Is the XperienCentral deployment running on a single server or in a clustered environment? If XperienCentral is running on a single server, both the Workspace environment as well as the front-end have to share the resources. It is highly recommended that you run XperienCentral in a clustered environment for the following reasons:
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For more information on logging events in XperienCentral, see the Log Administrative Pageadministrative page.
Creating Custom Performance Indicator Tabs
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