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- Converts all special characters containing diacritical marks (for example, é and ë) to the version of the letter without diacritical marks.
- Converts all uppercase letters to lowercase.
- Deletes all other extended characters other than uppercase and lowercase letters, numbers, underscores, and periods.
This process ensures that the URL titles of items are valid and are able to be resolved by web browsers. As a result of standardizing, it is possible for items to have conflicting friendly URL titles even if the titles as they appear in XperienCentral are clearly different. In this case, the friendly URL conflict is resolved as described in How Friendly URLs are Constructed.
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